Promo Designs — Terms of Service
Last Updated: 19 June 2025
1. Introduction
Welcome to Promo Designs (“we”, “us”, “our”). These Terms of Service (“ToS”) apply to any services we provide via our website at promodesignswebdesignandseodigitalmarketing.co.uk (“Site”), including web design, SEO, digital marketing, marketing automation, API-based blogging workflows, and related services (“Services”). By using our Services, you (“Client”, “you”, “your”) agree to these Terms.
2. Scope of Services
We offer a range of Services, including but not limited to:
- Website design and development
- Search engine optimisation and digital marketing
- Marketing automation (e.g. outbound linking, blog content generation)
- Content creation, API integrations, analytics, and reporting
Your specific Services will be detailed in an Order Form, Proposal, or Service Agreement (“Service Agreement”), which together with these ToS form the full contract (“Agreement”).
3. Client Responsibilities
- Provide all necessary materials, logins, access rights, branding assets, and approvals in a timely manner.
- Ensure materials you provide comply with copyright and third-party rights; you are responsible for any content you supply.
- Respond to communications and feedback requests promptly to avoid delays.
4. Timeline & Revisions
- We set clear timelines in each Service Agreement.
- Minor edits (grammar, layout) are included; major changes (scope or structure) may incur additional fees.
- If work extends beyond agreed timelines due to client delay, we may adjust project completion accordingly.
5. Fees & Payment
- Fees are outlined in your Service Agreement or invoice.
- Payment schedules vary and may include deposits.
- Late payments may accrue interest at 5% above the UK base rate, compounded monthly.
- We reserve the right to pause Services due to non-payment.
6. Cancellation & Refunds
- Cancel within 14 days for a full refund of prepaid fees, minus any work already delivered.
- After 14 days, cancellation incurs retention of fees for work performed.
- Paid ads (e.g. Google Ads, Facebook) are non-refundable once funds are spent.
7. Intellectual Property
- All deliverables (designs, code, copy) are owned by you upon full payment.
- Pre-existing tools or methodologies remain our intellectual property.
- You receive a licence to use any proprietary tools embedded in the deliverables.
8. Warranties & Limitations of Liability
9. Indemnification
You agree to indemnify, defend, and hold harmless Promo Designs and our team from any claims or losses arising from your materials, breach of these ToS, or misuse of deliverables.
10. Confidentiality
We treat your confidential information responsibly. We will not disclose it except:
- As needed to perform the Services
- As required by law
- To our subcontractors under confidentiality
11. Term & Termination
- The Agreement begins when you accept a Service Agreement and continues until Services are completed or terminated.
- Either party may terminate if the other materially breaches and fails to remedy within 14 days.
- Upon termination, you pay for work done to that point and receive any completed deliverables.
12. Changes to Terms
We may update these ToS at any time. We’ll notify you of significant changes. Continued use after notice means you accept the updated terms.
13. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes must be brought in the courts of England or Wales.
14. Contact Us
Questions or notices can be sent to:
Promo Designs
📧 support@promodesignswebdesignandseodigitalmarketing.co.uk
By engaging Promo Designs for Services, you acknowledge you’ve read and agree to these Terms of Service.
